CIX - HELLO Chapter 1. Hello, Stranger [1ST EP]
- HELLO Ver.
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◎ Shipping Information
- Domestic Shipping 🇰🇷
• 우체국택배 : 1~2 business days.
- International Shipping 🌎
✓ Fully tracked to delivery point
• FedEX, DHL : 3~7 business days
• Standard : 15~30 business days
You can preview the shipping Rates in your cart and at checkout. The shipping cost and method will be determined by the country and weight of the item.
◎ Pre Order
• The pre-order item will be shipped after the release date. We ship pre-orders on a first-come, first-served basis.
• If you order an in-stock item with a pre-order item, all of your orders will be shipped together when the pre-order items are released. If you would like your in-stock item to be delivered first, kindly order an in-stock item and a pre-order item separately.
• Release dates of products are subject to change beyond our control which can change the expected shipping date of your order. If the scheduled release date of an item that you have pre-ordered changes, we will notify you via the email.
※ The outer case is only for protecting the inner goods. The case may have minor scratches or other damage, which we can't control. It is not a reason for exchange or return.
The perfect condition of customer's orders is our top priority, so we’re inspecting goods before we ship, and we’re working around the clock to make sure that you can get your orders as quickly as possible whilst keeping deliveries safe.